In an era of ever-changing technology, supervisors and managers have become desensitized to the importance of face-to-face human interaction. Leaders are increasingly relying on text messages and emails because they are quick, convenient, and preferred by our typically younger workforce. However, messages delivered through this medium can be misconstrued and or misinterpreted. The true purpose of supervisor-employee communications is to build rapport and trust so as to drive performance.
The purpose of this session is to review the importance of one-on-one communication with team members. We will discuss why supervisors should choose a direct communication style when meeting with personnel. We will provide tips on how to improve team member’s engagement that will yield a meaningful conversation that is critical to employee-employer relations. This session will review the tried and true communications tips that speak to every generation.