Leading Both Up & Down

Many EMS leaders profess a desire to change the dynamics in their organizations that drive employee burnout and turnover. However, many leaders fail to critically evaluate how their actions and leadership style impact their organizational culture. Leaders truly committed to changing the current workforce trends adopt a leadership style that: 

  • Exemplifies moral standards within the organization and encourages the same of others 
  • Fosters an ethical work environment with clear values, priorities, and standards. 
  • Builds company culture by insisting on professional accountability for actions and outcomes and avoiding “victimhood” 
  • Holds an emphasis on authenticity, cooperation, and open communication 
  • Provides coaching and mentoring and allows employees to make decisions and take ownership of tasks and projects 

This session will explore the practical actions that EMS leaders can take to meaningfully change their organizational trajectory. This goes beyond a mere mission statement or organizational tag line. This is a strategy that will truly impact your workforce in a way that makes your agency less susceptible to recruitment fads and EMS workforce mercenaries.

Executive & Leadership