Scott Mickelsen, Director of Client Services at Bell Ambulance, likes to say that he gets a paycheck from EMS, but he works for his partner facilities. Doing more than the minimum, and cultivating a culture of partnership and trust pays real dividends. Learn how to grow this mindset in your employees of all levels. Building relationships with key stakeholders—especially your facilities—enhances patient care, employee satisfaction, AND reimbursement. Do the right thing by our employees, patients, facility partners, and the general public and they will do the right thing by you.