Pafford Medical Services
Angela McLain-Johnson, MA, CHC, RHIA served as the Chief Compliance Officer and Chief Revenue Officer for Emergency Medical Services Authority (EMSA) of Oklahoma, a high-performance, high volume, public utility model EMS agency serving communities across Northeast and Central Oklahoma. Angie’s more than 20 years of experience in healthcare financial services has focused on the strategic development and management of revenue cycle operations to include; comprehensive patient account management, revenue performance improvement and implementation of monitoring controls and strategies. In addition, Angela also has extensive experience in all elements of healthcare compliance and accreditation in both the hospital and EMS industry, ensuring organizational business practices exceed regulatory standards and support the provision of excellent patient care. Angie holds a Bachelor of Science in Health Information Management, focused on health care reimbursement, and has an advanced degree in Health and Human Services. She has used her experience and expertise in healthcare finance and healthcare management to help establish EMS industry standards through active roles on multiple state and national boards; serving as with the Oklahoma Ambulance Association and as Region 4 Director with the American Ambulance Association.
Facing A New Challenge: Patient Billing Offices Post-COVID Join seasoned revenue cycle experts for an overview of how three different organizations worked during the pandemic; lessons learned, new processes adopted, and what their billing practices look like today.
What do public policy, government advocacy, workforce programs, and reimbursement all have in common? You guessed it – DATA! Join the ACE Faculty members as they walk through the impact CMS’ Cost Data Collection will have on the future of EMS beyond the burden of reporting and potential 10% penalty.
Collecting and mining data is not for large services only. In this session, we will share some of the data collected by the AAA for balance billing, the impact of the public health emergency on net profits and some industry benchmarks to help you measure your service. When it comes to data, the more you […]
Setting Up Your Revenue Cycle for Success: Understanding the Complexities of the Revenue Cycle in the Ambulance Industry Asbel Montes and Angie McLain-Johnson will provide attendees with a guidebook on how to harness the power of data within the ePCR, CAD, and Billing Systems to enhance your compliance program and revenue cycle management processes. From […]