Dr. Doug Swanson

Mecklenburg EMS Agency (MEDIC)

Medical Director

Dr. Doug Swanson is a professor of emergency medicine at Atrium Health Carolinas Medical Center in Charlotte, NC and holds dual board certification in Emergency Medicine and Emergency Medical Services. Doug is the medical director for the Mecklenburg EMS Agency, the largest volume EMS agency in North Carolina. In this position, he is responsible for the medical oversight of all EMT first responders, and Agency EMDs, EMTs, and paramedics providing pre-hospital care in Mecklenburg County. Dr. Swanson co-chairs the EMS Committee of the North Carolina College of Emergency Physicians, the body responsible for state EMS protocol development and is a member of the North Carolina EMS Advisory Council. Additionally, Doug is the president-elect of the Air Medical Physician Association Board of Trustees.

My Sessions

Integrating Ride Share Services Into Your EMS System

In September of 2021 Mecklenburg EMS Agency began offering low acuity patients the option of transportation to an emergency department by using a ride share service. In this session we will describe the outcomes of our current implementation, discuss contracting considerations, and highlight expanded opportunities for using ride share services in your EMS system.

Clinical Dispatch & Telecommunications Hot Topics Operations Quick Takes Technology

How the Pandemic Allowed us to “Drive Slow and Not Go”

The COVID-19 pandemic has caused significant strain on EMS systems across the country. Call volume increases, staffing shortages, and continued public misunderstanding of when and why to call 911 have reduced the availability of ambulances to respond to high acuity medical emergencies. Mecklenburg EMS Agency (MEDIC) developed a mitigation process to combat this issue utilizing […]

Clinical Hot Topics Operations