Katie Arens

Life EMS Ambulance

Director of Customer Accounts

My Sessions

Patient Billing Offices Post-COVID19

Grapevine 1

Facing A New Challenge: Patient Billing Offices Post-COVID Join seasoned revenue cycle experts for an overview of how three different organizations worked during the pandemic; lessons learned, new processes adopted, and what their billing practices look like today.

Reimbursement & Finance

EMS in 2025: Where Cost Collection Can Lead Us

Grapevine 1

What do public policy, government advocacy, workforce programs, and reimbursement all have in common? You guessed it – DATA! Join the ACE Faculty members as they walk through the impact CMS’ Cost Data Collection will have on the future of EMS beyond the burden of reporting and potential 10% penalty.

Operations Reimbursement & Finance

Billing Burnout Prevention

Grapevine AB

Are you unconsciously burning out your billing department staff by keeping them one task-oriented? Are you working in silos? Are you experiencing missed revenue, high turnover and dropping collection percentages?  Let’s take a dive into why regularly surveying your billing team’s talents, tasks and professional development will in turn affect your bottom line, for the […]

EMS Quick Takes Reimbursement & Finance