Monica Mason is the Executive Director of the Kanawha Ambulance Authority, Charleston, WV. Prior to her appointment as Executive Director, she served as the Deputy Director, Chief of Medical Services and Director of Education. Through these positions, she was part of the team that worked to expand the KCEAA clinic and grow the community paramedic program operations. During the pandemic, Monica became an instrumental part of the Unified Health Command team in Charleston, implementing programs to test patients in nursing homes to large testing sites to mass vaccination clinics. Monica’s team was responsible for creating unprecedented protocol in response to the pandemic. Their work has been modeled in other parts of the country to enhance EMS and mobile healthcare delivery.