Employee Engagement Through Scheduling Input

June 22, 2025

3:00 pm –

4:00 pm

Tracks: EMSNext, Hot Topics, Workforce & HR

Enhancing EMS Workforce Engagement: Insights and Impact on Employee Scheduling and Input

We will take a deeper look into what drives the EMS workforce. It is widely acknowledged that the workforce has changed over the years, and understanding today’s workforce and what they want from their employer is pivotal to maximizing daily recruitment retention and staffing. The key takeaways emphasize how effective schedule models positively impact the company and maximize employee engagement. It highlights the benefits of partial autonomy in EMS scheduling and addresses the distinction between perception and reality in the context of effectively incorporating employee input regarding change.

Speakers:

Cassandra Ewig-Bruss
Scheduling Coordinator
Bell Ambulance

Cassandra is the Scheduling Coordinator at Bell Ambulance, managing the scheduling team and the schedules of nearly 700 EMS professionals. Since joining the company in 2022, Cassandra has been instrumental in ensuring smooth operations and supporting the team's well-being. In 2024, she earned a Bachelor of Science in Nutritional Sciences from the Zilber School of Public Health at the University of Wisconsin-Milwaukee (UWM), where she also led the setup of...

Adam Kuhs
Deputy Director of Operations
Bell Ambulance

Adam Kuhs, Deputy Director of Operations for Bell Ambulance has been a licensed EMT/AEMT for nearly 17 years. New to speaking on a larger stage, Adam regularly speaks at various schools around the Milwaukee Metro area highlighting a career in EMS. Adams goal is to show how EMS can open your world to many different opportunities. Adam’s career started with Bell spending eight years in the field prior to entering...