We are swimming in a sea of data from dispatch, electronic medical records, scheduling systems, payroll, and more. Unskilled leaders use data as a weapon to judge, apply pressure, and manipulate. They share it in ways that blame, cause fear, and cause damage to the systems they lead.
Effective leaders use data to empower their teams to make measurable improvements. They display data in ways that people extract accurate meaning at a glance. They know what measures are meaningful and how to assess trends and patterns in valid ways.
In this interactive session, you’ll learn the skills, tips, and tricks for becoming a truly effective data-driven leader.