Join fellow American Ambulance Association Annual Conference & Trade Show participants for a welcome from President Jamie Pafford-Gresham, the recognition of the 2025 class of EMS Next, and a thought-provoking keynote from top-ranked futurist and bestselling author Heather McGowan!
Solve Tomorrow’s Problems: Harness Human Ingenuity to Navigate What’s Next
Speaker: Heather McGowan
Think organizations can’t change quickly? History proves otherwise.
When naysayers said “it can’t be done,” humans accomplished the impossible—in weeks, not years. Each pivotal moment reminds us of humanity’s most underestimated asset: our ability to adapt in the face of seemingly impossible odds.
In this perspective-shifting keynote, Heather McGowan challenges the myth that we resist change using unforgettable stories about a mop, a burrito, and a hermit crab to demonstrate how we can tap into our natural curiosity and hardwired drive to collaborate to see and shape what’s next.
Drawing from her bestselling books The Adaptation Advantage and The Empathy Advantage, McGowan reveals how leading organizations thrive when they place adaptability at their core, allowing them to find breakthrough opportunities where others least expect them.
