“Guilty as Charged: Addressing Diversion and Tampering Risks in EMS” Description

April 21, 2026

9:30 am –

10:20 am

Meeting Room 109-110

Tracks: Hot Topics

Controlled-substance diversion is a hidden but serious risk in EMS. In this session, Priority Ambulance Chief Compliance Officer and Chief Nursing Officer Diahan Underwood examines how diversion occurs, what EMS leaders must watch for, and the regulatory duties they cannot overlook. Participants will learn to recognize high-risk points in field operations, implement effective DEA-aligned oversight, and apply practical prevention strategies to strengthen agency accountability and patient safety immediately.

Speakers:

Diahan Underwood
Chief Nursing Officer | Chief Compliance Officer
Priority Ambulance

Diahan Underwood is the Chief Compliance Officer and Chief Nursing Officer for Priority Ambulance, the nation’s second-largest ambulance provider. She oversees national compliance, quality, and nursing programs across 19 brands in 13 states and chairs the Priority Ambulance Diversion Task Force, leading systemwide efforts to detect and prevent controlled-substance diversion in EMS. With more than 25 years of clinical and operational leadership, Diahan is a recognized expert on DEA regulations, diversion...