Managing Up, Across & Beyond

April 21, 2026

1:00 pm –

1:50 pm

Meeting Room 104-105

Tracks: Shift Dynamics

Supervisors must lead beyond their direct reports. This module helps participants build effective relationships with senior leaders, peers, and external partners. Learners develop skills in influencing without authority, navigating organizational dynamics, and communicating ideas and needs upward with clarity and professionalism.

Speakers:

Scott Moore
Principle
WMK Law Group

Scott A. Moore, Esq. has been in the emergency medical services field for over 32 years. Scott has held various executive positions at several ambulance services in Massachusetts. Scott is a licensed attorney, specializing in Human Resources, employment and labor law, employee benefits, ambulance service reimbursement, and corporate compliance matters. Scott is the Human Resources & Operational Consultant to the American Ambulance Association (AAA) and frequently lectures at EMS conferences....

Cassandra Ewig-Bruss
Scheduling Coordinator
Bell Ambulance

Cassandra is the Scheduling Coordinator at Bell Ambulance, managing the scheduling team and the schedules of over 700 EMS professionals. Since joining the company in 2022, Cassandra has been instrumental in ensuring smooth operations and supporting the team's well-being. In 2024, she earned a Bachelor of Science in Nutritional Sciences from the Zilber School of Public Health at the University of Wisconsin-Milwaukee (UWM), where she also led the setup of...