Difficult Conversations – Can You Hold the New Generation Accountable in a Way That Strengthens Employee Engagement?
As the worker of today becomes younger and younger, is holding them accountable becoming easier? Are you finding the newer worker more “fragile”? Difficult conversations are directly tied to building, strengthening and deepening organizational culture and high employee engagement. Join this session to learn the best practices when managing the five common styles “difficult conversations” often take. Managing difficult conversations is important, but leading them is critical. In this session you will also learn leadership concepts for reducing drama and improving employee morale, such as the dreaded drama triangle. Join this session to be part of experiential learning through conversation, role play, and classroom participation.
