Diahan Underwood oversees compliance programs for all of Priority Ambulance’s family of companies and evaluates compliance issues and concerns. Underwood is a Certified Ambulance Compliance Officer (CACO) through the National Academy of Ambulance Compliance.

Prior to joining Priority Ambulance, Underwood worked at Central EMS, a member of the Priority Ambulance family of companies located in Roswell, Georgia, as director of nursing and critical care services and chief flight nurse for Central Air Ambulance from 2010 to 2017. Underwood has more than 20 years of experience in EMS and critical care nursing.

Underwood received her EMT certification from North Metro Technical College in 1991. While working as an EMT, her love for helping people and advancing in the field of medicine led her to pursue her degree as a registered nurse from Clayton State College in 1997. Before joining Central EMS, she gained experience at Children’s Hospital of Atlanta, Scottish Rite, Northside Hospital-Cherokee, West Georgia Medical Center, Cherokee EMS and Troup County EMS.

Underwood is certified in Advanced Cardiac Life Support, Pediatric Trauma Life Support, Prehospital Trauma Life Support, Basic Trauma Life Support, Perianesthesia, Basic Firefighter II and FEMA and Hazmat Courses. She is an instructor in Pediatric Emergency Awareness Recognition (PEAR), BLS/ACLS, Advanced Cardiac Life Support, Pediatric Advanced Life Support, ITLS, PHTLS, Child Passenger Car Seat Technician, SAFE Kids Safety Program and the Infectious Disease Transport Network.

Underwood is a member of the American Association of Critical Care Nurses Foundation and serves on the Georgia State Medical Assessment Team Advisory Board.