Mario is a licensed Paramedic and a dynamic Program Manager of Planning and Quality, bringing extensive experience enhancing organizational performance in emergency medical services through data-driven strategies, innovative workforce development, and quality improvement methodologies. His unique insights into human factors and team dynamics are leveraged in leading complex operations, optimizing patient care, and spearheading critical quality improvement and training programs.

With 21 years of EMS experience, Mario’s expertise empowers future leaders and drives sustainable growth in high-pressure healthcare environments. In addition, his background in Clinical Psychology has allowed him to successfully manage Alameda County’s Community Assessment and Transport Team (CATT) for Falck Northern California.