Shelly Miller, CPCO, CPC, CAC, EMD, serves as the Revenue Cycle Manager for Mecklenburg EMS Agency (MEDIC) for Mecklenburg County located in Charlotte, North Carolina. Medic serves a population of 1M+ covering 546 square miles with 600 employees and 73 ambulances. Shelly has over 30 years in healthcare accounts receivable management. Prior to Medic, Shelly has served as Vice President of a Revenue Cycle Management Company, as well as Director of Patient Accounting for Government Payors. Shelly is a Certified Professional Compliance Officer and a Certified Professional Coder from American Association of Professional Coders (AAPC), as well as an Ambulance Certified Coder from National Association of Ambulance Coders (NAAC). She received a BS in Healthcare Administration form Phieffer University.