Shelly Miller, CPCO, CPC, CAC, EMD, serves as the Revenue Cycle and Governmental Affairs Manager for Mecklenburg EMS Agency (MEDIC) for Mecklenburg County located in Charlotte, North Carolina.  Medic serves a population of 1M+ covering 546 square miles with over 600 employees and 73 ambulances.  Shelly has over 30 years in healthcare accounts receivable management.  Shelly has been with Medic for 13 years.  Shelly has served as Vice President of a Revenue Cycle Healthcare Management Company, as well as Director of Patient Accounting for Government Payors for a hospital healthcare system.  Shelly is a Certified Professional Compliance Officer and a Certified Professional Coder from American Association of Professional Coders (AAPC), as well as an Ambulance Certified Coder from National Association of Ambulance Coders (NAAC).  She received a BS in Healthcare Administration form Phieffer University.