Data: Shaping Decisions and Driving Innovation

Katie Arens serves as the Vice President of Customer Access at Life EMS Ambulance in Grand Rapids, MI where she oversees the Billing Department, Mobile Health Solutions, and Control Center/Dispatch operations. Katie has over fifteen years’ experience in healthcare revenue cycle management. Her experience and expertise encompasses billing and coding, system compliance and performance, and RCM process innovation and execution. She received her Bachelors of Science in Healthcare Administration from...

Angela McLain-Johnson, MA, CHC, RHIA serves as the CRO/CCO at Pafford Medical Services.  Angie’s more than 25 years of experience in healthcare financial services has focused on the strategic development and management of revenue cycle operations to include; comprehensive patient account management, revenue performance improvement and implementation of monitoring controls and strategies. In addition, Angela also has extensive experience in all elements of healthcare compliance and accreditation in both the hospital and EMS...

Meet Asbel Montes, the innovative mind behind Solutions Group Services—a game-changing AI-powered healthcare tech company that's flipping the script on healthcare revenue cycles. After years in the trenches as a leader in the EMS space, witnessing healthcare providers struggle with delays, denials, and mountains of paperwork, Asbel decided enough was enough. He set out to create a solution that not only makes sense of the chaos but also helps providers...

Zach Gaumer is an accomplished policy analyst and project manager with nearly 20 years of health policy experience. He possesses a deep understanding of Medicare, healthcare payment systems, federal and state policymaking, healthcare datasets, research methods and policy reform efforts. Zach is a skilled researcher with a passion for answering complicated payment policy questions. Prior to joining HMA, Zach was a principal policy analyst at the Medicare Payment Advisory Commission (MedPAC)....